Smoke Away Frequently Asked Questions

What is Smoke Away?

Smoke Away was designed by researchers who have combined the all-natural balancing properties of a unique variety of traditional herbal formulas that are completely safe and completely effective to help maintain your sense of health and well being while you break your smoking habit and stop smoking. In addition, we have added an audio support program which reinforces your decision to stop smoking with the help of Smoke Away and keeps you motivated. The Smoke Away program also includes an all natural homeopathic medicine designed to ease cravings as they occur. Smoke Away also provides an informative guidebook which includes additional tips and techniques which will further assist you during the stop smoking process.

Is Smoke Away safe?

Smoke Away is an all natural alternative to the nicotine based products that are out on the market today. One of the components in the Smoke Away program is an herbal formula and another is a homeopathic formula, both of which contain all natural ingredients. While these ingredients have been used for centuries and have not been known to cause any major side effects, we recommend that anyone taking prescription medications or under the care of a medical professional, consult their doctor prior to attempting to stop smoking using the Smoke Away program.

Can I take Smoke Away if I'm pregnant or trying to become pregnant?

As much we would like you to use Smoke Away in order to assist you in your attempt to stop smoking, we suggest that you do not take it while pregnant or trying to become pregnant. Simply put, smoking and pregnancy do not mix.

How long does it last?

For some, as soon as they stop smoking with the help of Smoke Away they never look back. For others it can be a little longer. For that reason we created 2 kits as well as access to the full line of Smoke Away maintainence and support products.

Is Smoke Away safe to take with other medications?

As one of the most frequently asked questions, we always want our customers to talk with their physicians first before taking Smoke Away to stop smoking or any other smoking cessation products.

What is the money back guarantee?

Just try the Smoke Away program, and if you don't stop smoking...It's as simple as that. YOU DON'T PAY! If you are dissatisfied in any way with Smoke Away, simply return it and your receipt along with a written request within 30 days and we will issue a full refund. No questions asked. Refund will be less shipping and handling.

Return any unused portion along with your invoice (or your full name
and address) to:

Ship Right Solutions
165 Pleasant Ave
South Portland, ME 04106

Please allow a minimum of 3-4 weeks for refund.

What are the ingredients in Smoke Away?

For a comprehensive list of the label ingredients in all of the Smoke Away stop smoking components, just click on this link. http://www.smokeaway.net/products.htm

How many kits will I need to stop smoking?

Usually it takes just one kit. The amount and frequency that you smoke will determine which kit you will buy. We currently offer the Premium and the Deluxe kits to aid you in your goal to stop smoking.

How long will it take to get a kit?

Depending on shipping speed, it can take 10-12 business days for standard shipments and 3-4 business days for expedited shipments. Please allow 24-48 hours to process the order.

What are the directions for use?

Again, depending on the kit that you have, determines how you will take Smoke Away. Complete directions are included with every kit.

Can I get more support products?

Yes you can. Smoke Away now offers all of our stop smoking aids separately with the exception of Formula 1 to help you in the quest to stop smoking smoking.

How many people have quit smoking using Smoke Away?

While we don't have formal stop smoking statistics on how many of our customers have used Smoke Away to assist in their efforts to stop smoking,, we receive letters daily from satisfied ex-smokers who have used other stop smoking aids to no avail, but were able to stop smoking with the help of our smoking cessation products.

Do you ship Smoke Away to Canada?

We do, the shipping charge is a flat $20(US) for all kits and products.

What is the toll free number for ordering and or customer service?

The toll free Smoke Away Support number is 1-800-611-5930

Is there a stop smoking support group to utilize?

Yes there is, and we encourage you to use it.To access our Smoke Away Support Group go to http://www.smokeawaysupport.com

Do you accept checks and money orders?

We do. The address to send your check or money order to is:

Emerson Direct
P.O. Box 413019
Naples, Fla
34101

What is the cost of Smoke Away?

The Premium Smoke Away kit is $59.95 and the Deluxe Smoke Away kit is $149.95. Click here for the difference between the two kits. For individual product prices, please access the products page.

Do you have specials?

We do offer bonus products along with specials from time to time with our Smoke Away products.

Is there nicotine in Smoke Away?

No there isn't. This is what separates Smoke Away from other nicotine replacement and smoking cessation therapies. Smoke Away helpd you stop smoking naturally.

Can I smoke while I'm on the Smoke Away program?

We recommend that you do not smoke while on the Smoke Away program..

Can I share a kit with someone else?

No, each kit comes with a certain amount of Formula 1, which is the key component in the Smoke Away program. If Formula 1 is shared, then chances for success decrease dramatically.

What if I'm nursing?

We suggest that you do not take Smoke Away while nursing.

Can I use the patch too?

We recommend that the Smoke Away program be used as directed by itself. however, if you wish to combine other methods please consult a physician.

Can I use the gum while on Smoke Away?

We recommend that the Smoke Away program be used as directed by itself. however, if you wish to combine other methods please consult a physician.

What if I cheat?

If you cheat and sneak a smoke while on the program or if you miss a dosage then you are only inhibiting your chances of successfully quitting smoking. You need to ask yourself how badly do you want to stop smoking.

How do I return my kit for a refund?

Follow the directions on the page marked "warranty information", in your Smoke away manual or call our Smoke Away support hotline at 1-800-611-5930