Smoke Away Frequently Asked Questions
Is Smoke Away® safe?
We recommend that anyone taking prescription medications or under
the care of a medical professional consult their doctor prior to using
the Smoke Away® program.
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Can I take Smoke Away if I'm pregnant or trying to become pregnant?
No. We suggest that you do not take Smoke Away while pregnant or
trying to become pregnant.
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Is Smoke Away® safe to take with other medications?
The ingredients in the herbal and homeopathic portions of the Smoke
Away® Program may interact with certain medications. Consult your
physician or healthcare provider before intiating use.
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Is Smoke Away® covered by medical insurance?
Unfortunately no Smoke Away is not.
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What is the Smoke Away money back guarantee?
If you are dissatisfied in any way with Smoke Away®, simply return
it and your receipt along with a written request within 30 days and we
will issue a full refund less shipping and handling. No questions asked.
Please call 1-800-611-5930 to get your RMA Number which you will need
to include when you return your kit.
Once you have your RMA #, return any unused portion along with your
invoice (or your full name and address) to:
Ship Right Solutions
165 Pleasant Ave
South Portland, ME 04106
Please allow a minimum of 3-4 weeks for refund.
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What are the ingredients in Smoke Away®?
For a comprehensive list of the label ingredients in all of the
Smoke Away components, view the product page and click on "View
Label". to access.
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How long will it take to get a Smoke Away kit?
Depending on shipping speed, it can take 10-12 business days for
standard shipments and 3-4 business days for expedited shipments. Please
allow 24 hours to process the order.
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What are the directions for use?
The directions for taking Smoke
Away®.Are in the manual that comes with each manual..
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Do you ship Smoke Away to Canada?
We do, the shipping charge is a flat $20(US) for all kits and products.
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Do you ship Smoke Away internationally?
We do, the shipping charge is a flat $20(US) for all kits and products.
If you live outisde the United States and Canada please contact our
Customer Support Toll-Free Number to place your order, 1-800-611-5930.
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What is the toll free number for ordering Smoke Away and or customer
service?
The number is 1-800-611-5930.
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Is there a support group to utilize?
Yes there is, and we encourage you to use it. Click this link to
access The Smoke Away Support
Group.
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Does Smoke Away accept checks and money orders?
We do. The address to send your check or money order to is:
Emerson Direct
P.O. Box 413019
Naples, Fla
34101
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What if I'm nursing?
No. We suggest that you do not take Smoke Away® while nursing.
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How do I return my smoke Away kit for a refund?
Follow the directions on the page marked "warranty information",
in your Smoke away manual or call 1-800-611-5930.
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